Thank you for shopping with KÉLO. We are committed to providing a smooth and reliable delivery experience. Below you’ll find details about our shipping process, timelines, and what to expect once your order has been placed.

 

We carefully prepare and dispatch each order to ensure it reaches you safely and in perfect condition.

 

• Orders are processed within 2–3 working days (Monday – Friday, excluding public holidays). During promotions or peak periods, there may be delays on the dispatch of
  your order.
• We accept cash on delivery (COD).
• Standard delivery time is 3–7 working days. Please note delivery times may vary due to unforeseen courier delays or external factors beyond our control.
• Please provide a complete postal address, including city and postal code, at checkout to ensure timely delivery.
• Our delivery agent will contact you prior to delivery to inform about the delivery time if it is cash on delivery (COD) payment.